CityLink-UpdateFares-Oct012016

Administration Office Hours

 Dispatch/Ticket Office Hours

 Monday - Friday
 Monday - Friday
 8:00 a.m. - 5:00 p.m.
  6:00 a.m. - 6:00 p.m.
 Saturday  Saturday
 Closed 7:00 a.m. - 6:00 p.m. 

What We Do

CityLink is the public transit system providing affordable transportation for the City of Abilene.  Buses travel along 12 weekday routes and 7 Saturday routes, which are distributed geographically across the city.  CityLink is operated by a contract with First Transit.  We welcome your comments and suggestions about our transit system.

Types of Service

CityLink provides several types of transportation services. The three principle types of service are: fixed-route bus service, ADA Complimentary Paratransit Service, and demand-response evening service.

No bus service is provided on Sundays or on the following holidays: New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas.

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  • Fixed-route bus service is CityLink's core service. In this service, ADA compliant transit buses are operated over an established route structure on a fixed schedule. There are 19 routes (12 weekday and 7 Saturday routes) on the CityLink route system. These routes are arranged on a ‘pulse’ system, meaning all but one route (Route 30 – Crosstown Ambler) departs and arrives from the Downtown Transfer Station at 1189 S. 2nd Street. To facilitate route transfers, all routes depart the station at 15 minutes after the hour, 45 minutes after the hour, or at the top of the hour.

    Demand-Response Evening Service

    The Evening Service is an advance reservation, shared-ride, demand-response service open to the public. The service is curb-to-curb service, i.e., passengers are picked up from the nearest curb at their trip origin and delivered to the nearest curb at their destination. This service is provided from 6:15 p.m. until midnight (with 11:45 p.m. as the last available pick-up) Monday through Saturday, except designated holidays.

    Pre-registration is required before scheduling the first trip. Trips must be scheduled at least a day in advance. Work-related trips receive first priority. Subscription booking is allowed for passengers traveling to and from work or work training.

    The standard fare is $5.00 for a one-way trip anywhere within the Abilene city limits.

    For more information or to register,

    • Call 676-6287 ext. 2 and ask for the Evening Service Office
    • Stop by CityLink at 1189 S. 2nd Street between 7:00 a.m. and 6:00 p.m.
    • Print and fill out an Evening Service Application and drop it off at the CityLink dispatch window in our customer waiting area

    Application process can takes up to 3 business days, so please plan accordingly.

    Demand-response evening service is provided from 6:15 p.m. until 12 a.m. (with the last available pick-up at 11:45 p.m.) Monday through Saturday.

    • Correct change required, drivers do not carry change
    • Adult Fare - $1.25
    • Youth Fare - age 5 to 18 - $.75 proof of age may be required
    • Pre-Schoolers Fare - Free, ages 4 and younger
    • Senior Citizens, Persons with Disabilities, and Medicare* - $.40
    • Transfers - Free (T indicates transfer points)
    * Individuals without a Medicare card can still receive the Senior Citizens fare by presenting an identification card. Senior Citizens must present proof of age. Persons with disabilities must provide evidence of their disability from a licensed physician or a local social service agency representative. Identification cards can also be purchased through CityLink Transit. There is a $2.00 charge for the identification card.

    Reduced Fare

    CityLink provides a Reduced Fare policy per The Federal Government, via The National Mass Transportation Act of 1974. Reduced fares for the fixed-route buses are available for all senior citizens, persons with disabilities, and persons with Medicare who have met the qualifications. A CityLink Reduced Fare Identification Card is available to all qualified persons and must be obtained at the CityLink Station at 1189 S. 2nd Street. These I.D. cards cost $2.00 each and will expire 2 years from the date of purchase. If a replacement I.D. is required, there is a $2.00 replacement fee and will require proof of eligibility. 

    Passes

    CityLink passes make going even easier. Passes save cash by providing unlimited trips for a specified time period. Simply swipe the pass each time when boarding the bus. Passes may be purchased in the CityLink Station at 1189 S. 2nd Street.

    Weekly passes offer unlimited rides for a week. Monthly passes offer unlimited rides for 31 days from the first day of use.


    Weekly Pass Monthly Pass Day Pass 
    Adult $ 12.00 $ 38.00 $2.50
    Youth $ 7.50 $ 20.00 $2.50
    Senior Citizens/Disabled/Medicare $ 6.00 $ 15.00 $2.50

    For more information, call 676-6287, or stop by CityLink at 1189 South 2nd Street

    Ticket Purchase

    In order to continue to provide quality service, CityLink has developed the Ticket Order Form to help streamline all future ticket orders. The form is a fillable PDF that can be saved for your records, emailed, faxed or dropped off at our front lobby desk. Any questions should be directed to Michelle Hurick at (325) 676-6399 or Michelle.Hurick@abilenetx.com.

  • For advertising information please contact:

    Amanda Garcia
    Assistant General Manager
    Amanda.Garcia@abilenetx.com
    (325) 676-6609

  • Since bicycles are not permitted inside buses, all CityLink buses come equipped with bicycle racks. These racks enable bicyclists who utilize the fixed route system to secure their bicycle until they reach their destination. No fare, special permit, or advance reservation is required. For safety reasons, the operator will not leave the bus to assist you with the loading or unloading of bicycles. Bicycle racks can only carry two bikes at a time and are available on a first come, first serve basis. If you choose to bring your bicycle with you and the rack is occupied, you will have to wait for the next bus with available space on the bike rack. Recumbent bikes, tandem bikes, and three-wheeled bikes are not allowed because they do not fit safely into the racks.

    When Boarding: 
    To allow for faster boarding of you and your bicycle, before the bus arrives at the stop, please remove any loose objects or personal items that could fall off your bike or obstruct the operator’s view such as water bottles, baskets, etc.

    When Deboarding: 
    Be sure to exit the front door and let the operator know you are going to be removing your bicycle from the rack. Raise the rack after removing your bicycle when no other bike is present.

    CityLink Transit assumes no liability for injuries or damages incurred to bicycles, personal property or persons while using the racks or riding the bus.

  • Educational Programs

    CityLink offers educational programs during the regular school year for public and private schools in Abilene. These programs include a ride on a CityLink bus and are designed to teach elementary school students how to ride buses as well as the important role transit plays in our community.

    To schedule an educational program, call 676-6BUS or 676-6287.

    Community Presentations

    The CityLink staff will be glad to present talks on public transit topics to your organization, club or company.

    Call 676-6287 to schedule a presentation.

    Travel Training

    CityLink offers "travel training" for persons needing a little help learning how to use the bus. If you would like to use the CityLink bus system, but you are not comfortable with how to ride, CityLink can provide training.

    Here's How it Works:

    All you have to do is call 676-6BUS. Tell the CityLink representative that you wish to sign up for the "Travel Training" program. Give the representative your name, address, telephone number, and the date you would like to start using the bus. We will take care of the rest.

    Once you've made the call, a friendly CityLink trainer will call you back to schedule your first trip. The trainer will come to your house or apartment on the day of the first trip. The trainer will walk with you to the bus stop, show you how to board the bus, ride with you to your destination, show you how to get off the bus, and assist you during your return trip home. The trainer will repeat this process with you for several trips (regardless of the time and day of the week) until you have learned how to use the CityLink system.

    CityLink buses can take you just about anywhere you need to go in the City safely and comfortably. And, all buses and drivers are equipped to assist persons with disabilities or special needs.

    For the elderly and disabled, a monthly pass for unlimited rides is $15.00.

    So what are you waiting for? Give us a call at 676-6BUS!

  • Each December, CityLink provides Christmas Light Tours for the public. Information regarding dates, times, pickup locations, and ticket sales outlets are publicized just prior to the tours.

     

    Our staff also can provide this information to you when you call 676-6BUS or 676-6287.

 

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